United States (Including puerto Rico, Guam, American Somoa, U.S. Virgin Islands, Northern Mariana Islands*)

Orders are shipped via the United States Postal Service. The shipping method used is Priority, First Class or Retail Ground, depending on the contents and distance being shipped. Orders include insurance protection. After orders have shipped, please allow 1-7 business days for delivery**. Most orders arrive in 1-5 days.

*For orders going to Puerto Rico, Guam, American Somoa, U.S. Virgin Islands or Northern Mariana Islands, select your territory from the 'country' list.
**Delivery times of more than 7 business days can occasionally occur. Breyette.com is not responsible for the performance of the delivery carrier.


International

Most orders are shipped via the United States Postal Service. The shipping method will be First Class International or Priority Mail depending on the contents. Insurance is not available.

Originals or large orders are shipped via UPS and are insured.

Please allow 1-3 weeks for delivery after orders have shipped.

Many countries collect a VAT (Value Added Tax) on imported goods. This may cause a delay in delivery, as well as an additional fee collected by your country's Customs Agency. For more information on VAT contact the Customs or Mail delivery agency where you live.

Breyette.com is not responsible for the performance of the delivery carrier, delays due to customs, or the levying of VAT.


Unframed prints will usually be rolled and shipped in a tube.

Orders containing frames may take an additional 1-2 weeks to prepare.

Depending on the contents of your order, it may be shipped in more than one package.

If you have special delivery instructions (e.g., leave by back door, do not ship until the 25th, etc.) please use the Note field on the order form.


RETURNS

Happy customers are important, so if you are unsatisfied let me know and I will refund your order.  Though being a small business and a sole proprietor there are a few conditions.

Items (excluding originals) can be returned for a refund within 30 days. However shipping fees are non refundable and items must be undamaged. Because frames are custom fitted, a 20% return fee will be subtracted from the refund of frames.

Orders that are returned by the carrier (Postal Service, UPS, other) due to the shipping address provided by the customer being marked 'unknown', 'undeliverable', 'insufficient address' et cetera OR get returned because they are unclaimed, can be be reshipped at the customers request and expense. If an order is returned and I am unable to contact the customer or the customer does not contact me and request a refund within 90 days a refund will not be given. 


Damage or Loss in shipping

If an order does not arrive or arrives in damaged condition, customer must notify me with in 30 days,  (45 days for international orders).

Breyette.com will file the insurance claim with the appropriate carrier on behalf of the customer and replace the item(s) (excluding originals) when the insurance reimbursement is authorized.  In the case of a damaged or lost original, obviously a replacement isn’t possible so a full refund will be given instead.